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Apple, Dell, Fujitsu, HP, IBM, Mitsubishi, Panasonic, Samsung, Sharp, Toshiba, ViewSonic, and Stewart Filmscreen, along with any products they produce, are registered trademarks of their respected companies and are used without permission.

FAQ

1. Why are Klear Screen and iKlear the most recommended screen cleaners?
2. Why shouldn’t I use a glass cleaner to clean the LCD display of my laptop or desktop?
3. Should I be concerned about buying an LCD screen cleaner at my local computer or office supply store? Are they safe for laptops?
4. What makes the Klear Screen and iKlear solution different from other screen cleaners?
5. Why do I need a special cleaner for my new High Definition Display Screen? The owners manual specifically warns against using glass cleaners. Is Klear Screen and iKlear compatible and safe for cleaning my display screen?
6. Is the Klear Screen and iKlear solution compatible with the screen and the screen protectors I use on my PDA's?
7. Why do I need to use the Klear Screen or iKlear solution in conjunction with a Klear Screen polishing cloth (Micro-Chamois, Micro-Fiber, or Klear Kloth)?
8. Why do I see streaks on my screen, and how do I remove them?
9. Can I clean my CD's and DVD’s with Klear Screen or iKlear?
10. How do I clean my Micro-Chamois or Micro-Fiber Polishing Cloth?
11. I have an iPod with scratches on the screen and chrome back.  Will your iKlear iPod Solution remove these scratches?
12. I have an iBook/ MacBook case that has a scratches on it. Will iKlear Apple Polish remove the scratches?
13. I have a Sony ™ VAIO™ notebook computer with the X-Brite™ screen technology. People I've asked have recommended your Klear Screen High Performance Kit.  Why should I be using your products?
14. I have a Sony ™ VAIO™ notebook computer with the X-Brite™ screen technology. How do I safely and effectively clean it?
15.  I recently purchased a Dell™ Inspiron™ Notebook™, which includes a Klear Screen for Dell sample cleaning kit.  Why should I use Klear Screen for Dell and where can I get more of your Klear Screen for Dell products when I run out?
16. We have both a MacBook and a MacBook Pro with the glossy TFT screens. What product should I be using, and how do I clean them? 

See our Application Instructions Guide (PDF) for Specific Cleaning Questions.

Q. Why are Klear Screen and iKlear the most recommended screen cleaners?
A.
Klear Screen and iKlear are the only Screen Cleaners used, sold, or recommended by Apple, Dell, Fujitsu, HP, Panasonic, Samsung, and ViewSonic. The Klear Screen and iKlear formula's anti-static, alcohol and ammonia-free properties allow you to safely clean, protect, and preserve your LCD, Plasma, HDTV, Big Screen TV, and CRT displays. Klear Screen is also safe to use on your iPods, Digital Cameras and Camcorders, Scanners, PDA's, GPS Screens, Portable DVD Players, DVD's, and CD's.

Q. Why shouldn’t I use a Glass Cleaner to clean the LCD display of my laptop or desktop?
A.
Glass cleaner is made with alcohol and ammonia, which will damage any LCD screen.  LCD display screens are made of plastic. Plastics and Computer manufacturers consistently do not recommend alcohol or ammonia-based cleaners. Repeated applications of alcohol on plastic may turn your screen surface yellow, make it brittle, and can cause stress cracking on your screen surface. Do not make a very expensive mistake cleaning your laptop LCD screen with a $2 glass cleaner and a paper towel!

Q. Should I be concerned about buying an LCD screen cleaner at my local computer or office supply store? Are they safe for laptops?
A
. Beware, one of the best known brands recently relabeled their alcohol-based wipes for laptop use. Many commercially available computer screen cleaners are formulated to clean glass, not plastic, and contain either alcohol or ammonia, both of which are harmful to LCD screens.

Q. What makes the Klear Screen and iKlear solution different from other screen cleaners?
A. Klear Screen is a state-of-the-art cleaner for precision and multi-coated optics and is internationally recognized for its unique, non-damaging, alcohol and ammonia-free formula. Klear Screen and iKlear use the same unique formula, which safely cleans and replenishes your screen surface with a non-toxic, non-damaging, liquid polymer-based solution.  Our solution lifts and dissolves surface contaminants, fingerprints, and floating debris off the screen surface leaving an anti-static coating, which dramatically reduces surface friction, resists fingerprinting and provides a renewable protective screen barrier.

Q. Why do I need a special cleaner for my new High Definition Display Screen? The owners manual specifically warns against using glass cleaners. Is Klear Screen and iKlear compatible and safe for cleaning my display screen?
A.
High Definition Display screens are made of plastic.  High Definition Screen Manufacturers recommend against using alcohol or ammonia-based cleaners. Repeated application of alcohol on plastic may turn your screen surface yellow, make it brittle, and can cause stress cracking on your screen surface. Do not make a very expensive mistake by cleaning your High Definition Screen with a $2 glass cleaner and a paper towel!  Please review the specific LCD, High Definition TV, Plasma, and Flat Panel Display cleaning instructions in the Klear Screen Application Guide (PDF) for detailed cleaning information.

Q. Is the Klear Screen and iKlear solution compatible with the screen and the screen protectors I use on my PDA's?
A
. Klear Screen and iKlear are 100% safe for cleaning the screen and any externally applied vinyl film screen protectors for your PDA's. Klear Screen will clean your PDA screen without damage and will enhance the smoothness of the writing surface. Repeated use of Klear Screen or iKlear can help to extend the usable service life of each vinyl film screen protector you apply.

Q. Why do I need to use the Klear Screen or iKlear solution in conjunction with a Klear Screen polishing cloth (Micro-Chamois, Micro-Fiber, or Klear Kloth)?
A.   Cleaning optical-grade surfaces and coatings require both a non-damaging and alcohol and ammonia free cleaner, and an optical-grade polishing cloth.  All three of our cloths are optical-grade.  The Micro-Chamois and Micro-Fiber Polishing Cloths that don’t scratch, absorb 5 times their weight in liquid, and are washable and reusable. 

Q. Why do I see streaks on my screen and how do I remove them?
A.
You may see streaks on your display if you have not polished off the Klear Screen or iKlear Solution completely. Klear Screen and iKlear requires a two-step cleaning process. In order to remove the streaks, begin the cleaning process over. If using the Klear Screen or iKlear spray bottle and polishing cloth: 1. Turn off your electronic device. 2. lightly mist the screen with one or two pumps of the spray fluid (one pump for screens 14 inches and smaller; two or more pumps for larger screens). 3. Using a Klear Screen or iKlear polishing cloth, spread the fluid evenly around the screen using a corner of the cloth. 4. Take the remaining dry portion of the polishing cloth and polish the screen, using horizontal and vertical strokes. 5. If the cleaner is still visible on screen, continue to polish until screen is clear.  Please see our special instructions about cleaning “glossy” TFT screens.

If using the wet/dry Travel Singles: 1. Turn off your electronic device. 2. Remove moist Step 1 cleaning cloth and gently wipe entire screen surface. 3. Remove the dry Step 2, Klear Kloth and gently polish surface, side to side and top to bottom (a new addition to our Travel Singles is our Travel Size Micro-Chamois). 4.  Immediately after using a Travel Single, follow with a final polish using our Micro-Chamois cloth, and you will achieve the ultimate cleaning results. For ultimate cleaning results use our Klear Screen or iKlear Micro-Chamois or Micro-Fiber cloths as a substitution for Step 3.

Q. Can I clean my CD's and DVD’s with Klear Screen or iKlear?
A. Yes. Klear Screen and iKlear are great for cleaning CD’s and DVD’s.  To clean: Lightly mist both sides of the disk. Polish the Klear Screen or iKlear solution off by polishing the entire disk in straight lines (not in a circular motion). By cleaning the non-playing surface, the static charge from both sides of the disk will be removed.

Q. How do I clean my Micro-Chamois or Micro-Fiber Polishing Cloth?
A.
Our Micro-Chamois and Micro-Fiber Polishing cloths are reusable and easy to clean. Hand wash your cloth with mild detergent or liquid dish soap and warm water, rinse well, and line dry. Do not iron.

Q.  I have an iPod with scratches on the screen and the chrome back.  Will your iKlear iPod Solution remove these scratches? 
A.
  We make no claims for our iKlear Apple Polish products as a scratch remover of any kind.  However, we offer a third-party product called iCleaner iPod & MacBook Pro Scratch Remover that has been highly rated by Mac publications including Macworld magazine.  One of the secrets of using the iCleaner is to follow it up with an application of our own iKlear iPod, Macbook & MacBook Pro Cleaning Kit.  A 2 oz bottle should allow you clean your iPod every week for a year or more.  You can safely re-apply our iKlear Apple Polish as many times per day or per week as you wish.  People do find that regular and consistent application of our iKlear Apple Polish may greatly reduce the amount of surface scratches on your iPod.

Q. I have an iBook/ MacBook case that has scratches on it.  Will iKlear Apple Polish remove the scratches? A. We make no claims for our iKlear Apple Polish products as a scratch remover of any kind.  However, we offer a third-party product called iCleaner iPod & MacBook Pro Scratch Remover that has been highly rated by Mac publications including Macworld magazine.  One of the secrets of using the iCleaner is to follow it up with an application of our own iKlear iPod, Macbook & MacBook Pro Cleaning Kit.  A 2 oz bottle should allow you clean your iBook/MacBook every week for a year or more.  You can safely re-apply our iKlear Apple Polish as many times per day or per week as you wish.  People do find that regular and consistent application of our iKlear Apple Polish may greatly reduce the amount of surface scratches on your iBook/ MacBook.

Q.  I have a Sony ™ VAIO™ notebook computer with the X-Brite™ screen technology. People I've asked have recommended your Klear Screen High Performance Kit.  Why should I be using your products?
A. 
We have achieved a 100% customer satisfaction rating because Klear Screen safely and effectively cleans X-Brite-type screens.  You must use one of our Micro-Chamois or Micro-Fiber Cloths with our Klear Screen Solution.

 

Q.  I have a Sony ™ VAIO™ notebook computer with the X-Brite™ screen technology. How do I safely and effectively clean it?
A.
Cleaning the glossy X-Brite-type screens requires a little more patience and a little more effort to clean effectively. Let the screen cool before attempting to clean with our Klear Screen High  Performance or Deluxe Cleaning Kits.  Note:  You cannot effectively clean a glossy TFT screen when it's hot or has been in use for an extended period of time.  Clean in small sections until the entire screen is streak-free. Any of our Klear Screen products will safely clean a glossy X-Brite-type screen effectively but you must utilize one of our Micro-Chamois or Micro-Fiber Cloths with whatever Klear Screen solution you choose to achieve satisfactory results.  Please review the specific glossy screen cleaning instructions in the Klear Screen Application Guide (PDF) for detailed cleaning information on all glossy TFT screens.

Q.  I recently purchased a Dell™ Inspiron™ Notebook™, which includes a Klear Screen for Dell sample cleaning kit.  Why should I use Klear Screen for Dell and where can I get more of your Klear Screen for Dell products when I run out?
A.
Dell recently introduced Notebooks™ with their new TrueLife™ glossy TFT screens, which are difficult to clean.  After testing multiple screen cleaning products Dell determined that Klear Screen is the only safe and effective screen cleaner.  To guarantee customer satisfaction Dell asked us to create a dedicated screen cleaning kit for Dell users. Since their introduction in August of 2004, we delivered almost a half a million Klear Screen for Dell Cleaning Kits and have achieved a 100% customer satisfaction rating.  Please review the specific glossy screen cleaning instructions in the Klear Screen Application Guide (PDF) for detailed cleaning information on all glossy TFT screens.  All Klear Screen products can be purchased from our online store or select dealers. 

Q.  We have both a MacBook and a MacBook Pro with the glossy TFT screens. What product should I be using, and how do I clean them? 
A.
You should purchase one of our iKlear Apple Polish Kits.  Cleaning the glossy TFT screens requires a little more patience and a little more effort to clean effectively. Let the screen cool before attempting to clean with our Klear Screen High Performance or Deluxe Cleaning Kits.  Note:  You cannot effectively clean a glossy TFT screen when it's hot or has been in use for an extended period of time.  Clean in small sections until the entire screen is streak-free. Any of our Klear Screen products will safely clean a glossy TFT screen effectively but you must utilize one of our Micro-Chamois or Micro-Fiber Cloths with whatever Klear Screen solution you choose to achieve satisfactory results.  Please review the specific glossy screen cleaning instructions in the Klear Screen Application Guide (PDF) for detailed cleaning information on all glossy TFT screens.